Support

Whether your requirement is consultancy or a fully-managed service - and everything in between – Prime Data can deliver. With customers ranging from SMEs to EU wide organisations, our unparalleled product knowledge and an ethos of service excellence cements our position as one of the UK’s most trusted service providers.

We offer a number of distinct IT support services packaged in one of five ways to meet the needs of each individual customer, taking the stress out of managing your IT and leaving you to concentrate on running your business. Best-of-breed technology is combined with accredited experts from world-leading vendors - including Microsoft, VMware, Dell EMC, HP and Nexsan - and over 10 experience providing IT support, management and strategic direction.

Extensive investment in our Service Desk team – underpinned by our management platform - provides structured, sustainable, true 24/7 support and monitoring, so you’re safe in the knowledge that you can be supported round-the-clock.